European Denture Center Refund Policy
At European Denture, our goal is to ensure that you are happy with your new full or partial denture. If you are not fully satisfied, we will work hard to address your concerns and make it right within the first 100 days at no additional cost to you.
Our 100-Day Denture Satisfaction Guarantee provides assurance that we stand behind our products and our work. Your denture is designed with great care and precision by our highly trained dental technicians. It is part of our Mission and Values to provide you with only the very best care.
If for any reason, you are not satisfied with your denture or partial denture, we may adjust your denture, reline it, or craft a new one within the warranty period (see our warranty policy for specific details). If you are still not satisfied after taking these steps, we will gladly accept your denture in return for a refund, less a 20% processing fee. The patient must be present for the final appointment with the provider for the reimbursement to be approved. The provider’s professional opinion is valuable for the final decision. The refund may take up to 30 business days to be processed, depending upon the original form of payment used. If you have any questions about our refund policy, please call your European Denture Center.
At European Denture Center, we want you to feel confident, not just with your new smile but with the materials and craftsmanship of your full denture or partial denture.
The warranty period begins on the date that your final denture is delivered to you. Our policy is to repair any breaks or damage that may occur with our work while the warranty is in effect — free of charge.
Warranty Exclusions. The warranty above does not cover any defect caused by (1) accidents, abuse, misuse, or negligence; (2) failure to maintain the Products in accordance with EDC recommendations; (3) animals or pets (4) someone other than European Denture Center, altering or repairing any part of our product, (5) normal wear and tear or deterioration, or superficial defects, dents or marks that do not impact the performance or functionality/integrity of the Products; or (6) loss or theft.